Store Sales Manager (SM), Lagos, Abuja, Port-Harcourt, Ilorin, Ibadan, Abeokuta, Kano, Kaduna, Warri, Benin, Jos, Owerri, Enugu, and Calabar

About Lase Consulting: Our corporate vision is to be one of the top-5 HR Consulting firms in Nigeria by the year 2015. Our daily HR practice is driven by: professionalism, creativity, diligence, innovation, passion for what we do; the youthful energy of our workforce, and our ability to pay attention to the little details that matter to our clients.We are committed to Total Quality Management at every level of our operations, and we continually seek to deliver optimal ROI to our clients. Our HR Consulting Service As HR practitioners, we are majorly concerned with improving employee-productivity through a holistic approach to People Management. Our multi-pronged HR services to clients include:
- Recruitment & Staffing;
- Employee Management;
- Human Capital Development;
- HR Audit, etc.

Job Title: Store Sales Manager (SM)
Job Objective:
The main remit of our Store Managers is to optimize the profitability of the store by creating and maximizing sales opportunities. The Store Managers are also responsible for ensuring that targets are met, as well as the enforcement of compliance with Company policies. Success in this role is determined by how much the selected candidate is able to grow revenue and the existing customer base.

Department/Division/Unit: Sales

Reports To:
Finance Manager, Management Board and Business Partners

Duties & Responsibilities:
Our selected Candidates will be responsible for:
o Driving sales at the local Branch through proactive Retail marketing activities
o Delivering operational efficiencies and providing excellent customer experience through high levels of service and product knowledge
o Devising cost-saving methods of delivering premium to customers in the local market
o Training, coaching and developing the Retail team
o Ensuring constant compliance with operational standards and strict adherence to the Company’s Brand and Customer Service policies
o Analysing sales figures and forecasting future sales volumes
o Maintaining an active database on all customers within the locality
o Managing customer relationships and responding to customer complaints and comments
o Generating periodic reports on the performance of the Branch
o Advising the Business Partners on local business opportunities
o Updating colleagues on business performance, new initiatives and other pertinent issues;
o Touring the Branch sales floor regularly, talking to staff and customers, and identifying or resolving urgent issues
o Supervising the activities of all personnel (e.g. Dispatch riders, Asst Store Manager, Deployment Officers, etc.) attached to the Branch
o Rendering periodic financial reports to the Head Office in Lagos
o Monitoring compliance with Company policies at the local Branch
o Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market
o Maintaining awareness of market trends within the IT/Electronics retail industry; understanding forthcoming customer initiatives and monitoring what competitors in the local market are doing
o Inventory management and be capable of making key decisions about stock control
o Monitoring and protecting stock and assets in line with company procedures
o Motivating their in-store sales team and other staff attached to the Branch to meet and surpass financial/sales/individual targets

Our ideal Retail Managers must also have...

• Strong Retail Management experience within a fast paced environment
• Proven team management experience
• Strong leadership, planning and organizational skills
• Strong communication and listening skills
• The ability to deliver results even under pressure

Competencies:
Key Performance Indicators: Leadership; Teamwork; Professionalism; Communications; Cost saving ideas; Customer satisfaction level; On time supply of services

Job Specification:
Education Qualification:
Degree in Business administration, or in relevant any field

Experience
Minimum of three (3) years of relevant work experience required.

Other information:
Master’s degree/professional certifications will be considered an added advantage for all Managerial positions.

Forward applications for this role to: smrecruitment@laseconsulting.com. Please quote your preferred location in the subject of the mail.